This Privacy Policy explains how CDL Basketball Enterprises Inc. ("Coach Dave Love," "we," "us," or "our") collects, uses, and protects your information when you visit coachdavelove.com (the "Site"), buy our products, subscribe to our tools, or register for our clinics and events. By using the Site, you agree to the practices described here.
Information we collect
Information you give us
- Contact & account details — your name and email address when you subscribe to our newsletter, create an account, or contact us.
- Purchase information — when you buy a product, subscription, or course, our payment processor collects your payment card details and billing information. We do not see or store your full card number.
- Event & clinic registration — when you register for a clinic or event, we collect the registrant's details and, where the participant is a minor, the guardian's name, email, and phone number, the player's name and age, an emergency contact, and any medical or allergy information you choose to share, along with your acknowledgment of our waiver and policies.
- Communications — messages you send us through inquiry or contact forms.
Information collected automatically
- Usage data — pages visited, links clicked, referring pages, and similar analytics.
- Device data — browser type, device, and general location inferred from your IP address.
- Cookies — small files used to keep you signed in, remember preferences, and understand how the Site is used. See "Cookies" below.
How we use your information
- To provide, operate, and deliver the products, subscriptions, courses, and events you request.
- To process payments and send receipts and transactional messages (for example, a course-access link or an event confirmation).
- To send you newsletters and marketing emails only if you have opted in — you can unsubscribe at any time.
- To respond to your inquiries and provide support.
- To operate our clinics and events safely, including honoring emergency-contact and medical information you provide.
- To maintain the security of the Site, prevent fraud, and comply with our legal obligations.
- To understand and improve our content, products, and Site.
How we share your information
We do not sell your personal information. We share it only with the service providers that help us run our business, and only as needed for them to perform their services:
- Payment processing — Stripe, to process purchases and subscriptions securely.
- Email — our email platform, to send newsletters you opted into and transactional messages.
- Hosting & infrastructure — the providers that host the Site and our databases.
- Analytics — providers that help us understand Site usage.
We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a business transfer.
Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and measure how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect how parts of the Site work.
Data retention
We keep your information for as long as needed to provide our products and services, comply with our legal, accounting, or reporting obligations, and resolve disputes. When it is no longer needed, we delete or de-identify it.
Your choices and rights
- Email — unsubscribe from marketing emails at any time using the link in any email.
- Access, correction, deletion — you may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal limits.
- Depending on where you live (for example, under Canadian privacy law, the GDPR, or the CCPA), you may have additional rights. We honor applicable rights requests.
Children's privacy
Our online accounts and purchases are intended for adults. We do not knowingly collect personal information directly from children under 13 for online accounts. Where our clinics and events involve minors, that information is provided and consented to by a parent or guardian during registration.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International visitors
We are based in Canada, and your information may be processed in Canada, the United States, or other countries where our service providers operate. Those countries may have data-protection laws different from your own.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after a change means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or would like to make a privacy request, please reach us through the contact and inquiry forms on our Site.